Privacy Policy
Corporate Authority Promotional Products (ABN 61 642 238 579) is committed to protecting your privacy and handling your personal information responsibly. This policy outlines how we collect, use, and safeguard your personal information in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. What We Collect
We may collect the following personal information:
- Name, business name and job title
- Contact details (email address, phone number, address)
- Uploaded files (such as logos for quoting or production)
- Website usage data via cookies and analytics tools
- Any other information you provide through our contact forms, quote requests or file uploads
We do not knowingly collect personal data from individuals under 16. Our services are designed for business and institutional use.
2. How We Collect It
We collect information through:
- Website forms (e.g., contact, quote, checkout)
- File upload tools on our website
- Phone, email, or other direct communication
- Cookies and tracking tools (e.g., Google Analytics, StatCounter, Sourcebuster)
- Publicly available sources (such as LinkedIn or business directories)
3. Why We Collect It
We use your information to:
- Provide our services and respond to enquiries or quote requests
- Process and deliver promotional product orders
- Manage customer relationships and support
- Improve our website and user experience
- Conduct marketing and retargeting (you may opt out at any time)
4. Cookies & Tracking
Our website uses cookies and similar technologies to:
- Analyse traffic sources and user behaviour
- Improve site performance and functionality
- Support marketing and retargeting
We use tools such as Google Analytics, StatCounter (which includes Sourcebuster), and other services that may collect data like your IP address, device type, and referring website.
You can manage your cookie preferences via the cookie banner or your browser settings.
5. File Uploads
If you upload files (e.g., logos for quoting), you confirm that:
- You have the right to use those files
- You grant us permission to use them for quoting, production or communication
- We reserve the right to reject any uploaded content if deemed inappropriate or unauthorized
6. Disclosure of Personal Information
We may disclose your personal information to:
- Our suppliers, designers, delivery providers, or partners involved in fulfilling your request
- Third parties where you have given consent
- Authorities where required or authorised by law
7. Data Security
We store your personal information securely and take reasonable steps to prevent misuse, loss, or unauthorised access.
If your data is no longer needed, it will be destroyed or de-identified, unless we are legally required to retain it (e.g., for accounting purposes).
8. Access & Correction
You may request access to your personal information or ask for corrections by contacting us in writing. We may require identification to verify your request.
9. Links to Other Policies
This Privacy Policy should be read in conjunction with our Terms of Use, which sets out the general rules and disclaimers governing use of our website. Together, these policies form the basis of your relationship with us when interacting with our site or services.
10. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website.
11. Contact Us
For any questions or complaints about this policy, please contact:
Corporate Authority Promotional Products
Email: info@corporateauthority.com.au
Phone: 1300 344 133